TGCM FDMI Issued Fleur du Mal Gift Card FAQs
Are these the right FAQs for my Fleur du Mal Gift Card?
To get you to the right place for assistance, please review the terms on the back of the card or on the eGift template.
Digital gift card numbers that are 20 digits, alphanumeric are issued by TGCM FDMI; you are in the right place!
All other gift cards; physical gift cards that are 13 digits or digital gift cards that are 16 digits, can be serviced at link.
Where can a Fleur du Mal gift card be purchased and redeemed?
Fleur du Mal gift cards are currently only available for purchase in the United States, and can be redeemed for orders shipped to an address in the United States or in person at Fleur du Mal boutique locations within the United States.
How can I order a card for myself or as a gift?
Individual digital and physical gift cards are available for purchase here.
When can I/my gift recipient expect my digital gift card order?
Digital gift cards are sent via email almost immediately or on the date designated by the purchaser.
When can I/my gift recipient expect my physical gift card order?
Physical gift cards are sent via USPS First Class Mail, UPS Ground, UPS 2-4 Day or UPS Next Day. Based on the delivery method chosen by the purchaser, the gift card(s) should arrive within 2-10 business days.
How do I redeem my Fleur du Mal gift card?
Fleur du Mal gift cards can be redeemed in the United States only at www.fleurdumal.com or at participating Fleur du Mal boutiques. To redeem, enter Gift Card information at check out or present digital or physical Gift Card to cashier.
What if I have a question about redeeming a gift card?
If you or your gift recipient have any questions or difficulty redeeming a gift card, please reach out here.
Does a TGCM FDMI Fleur du Mal gift card have an expiration date or any associated non-use fees?
TGCM FDMI Issued Fleur du Mal gift cards do not expire or incur any fees.
How can I check my gift card balance on a TGCM FDMI Issued gift card?
Gift card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at 866-212-0209 or fleurdumal@giftcardhelp.com.
How can I request a refund for my TGCM FDMI Issued Fleur du Mal gift card if it has a low balance?
Where required by law, remaining balances on cards may be subject to refund. If your TGCM FDMI Issued Fleur du Mal gift card has a verifiable balance of $15 or less, please contact 866-212-0209 or fleurdumal@giftcardhelp.com to request a refund.
How can I request a replacement on a lost, stolen or damaged TGCM FDMI Issued Fleur du Mal gift card?
To request a replacement or report a lost or stolen card, please contact fleurdumal@giftcardhelp.com.
Who should I contact with concerns about the status of a gift card or gift card fraud?
If you have any questions or concerns about the status of a gift card, please email us at fleurdumal@giftcardhelp.com or call 866-212-0209.